Data Recovery Services

Data Security

Where exactly is your property? Some data recovery companies transport customers' equipment to outside facilities or outsource difficult jobs to more technically capable companies (like Ji2). This poses serious data safety concerns; Did the first company attempt to recover the media before outsourcing? Did they damage it further by doing so? How is the media being transported? How is data security being addressed? How many different people have had their hands on your hard drive?

Ji2 maintains custody of our customers' equipment at all times with case managers assigned to every step of the process. We receive the media, diagnose the situation and then backup the data using the fastest and safest methods in the industry. We are not the only company in the industry using safe recovery methods, but there is no other company using safer methods than ours.

Ji2 takes great care and responsibility in providing data recovery services to our customers. To ensure the safety and integrity of your data we are able to:

  • Provide physical security of the media
  • Document all details about the media
  • tag each piece of the original media
  • Store each piece of original media correctly (thus keeping it safe from harm)
  • Track and document each use of the media when it is accessed
  • Use forensically sound technology when it comes to imaging your original drive or drives
  • Maintain a vigilant Chain of Custody


Top 3 Ways to Prevent Data Loss

  • Backup! Backup!! BACKUP!!!
    The need for Data Recovery can be avoided by simply backing up your system before it crashes. It is important to backup data to a stable device that is stored in a safe place. The expected life cycle of most computer systems is 5 years. Is your computer over 4 years old? If so, be prepared to switch to a new system when necessary.
  • Protect Your Computer From Extreme Conditions
    Personal Computers and Servers must be kept in cool, dry places at all times. Exercise caution when choosing a place to store your computer and protect it from external hazards.
  • Maintain Your Computer on Schedule
    Computer maintenance is a great way to avoid logical errors. They are usually easy to execute and can be performed at times when the system is not in use.

What to Do When Your Desktop is Failing

  • Turn off computer immediately - further operation may damage data beyond repair
  • Do not restart computer
  • Do not install or re-install any software
  • Do not shake, remove or attempt to clean a suspected damaged hard drive
  • Do not attempt to dry a wet computer
  • Contact Ji2 Data Recovery specialists immediately